At TRIO, we are making our mark! We are humbly confident professionals who show up every day to work hard, enjoy life and make a difference. We believe relationships are intentional, and an amazing culture does not happen by accident. And, at TRIO, we run on EOS.

We are seeking a forward-thinking and technical AI & Automation Specialist to join our full-service marketing team. In this pivotal role, you will be the engine that moves TRIO’s AI initiatives from ideas to execution. You will bridge the gap between creative storytelling and technical performance, building smarter workflows for our team and innovative digital experiences for our clients.

As the leader of our AI Work Group, you will be responsible for testing, implementing, and scaling the tools that keep TRIO at the forefront of the marketing industry.

In this seat, you will be accountable for the following:

• Develop internal workflow automations by designing and maintaining automated “zaps” or “scenarios” (using tools like Make.com or Zapier) to streamline content handoffs between creative, social and web teams.
• Lead the technical deployment of AI-driven features, such as custom GPTs for client brand voices, intelligent chatbots, and automated data extraction for reporting.
• Serve as the technical lead for TRIO’s weekly AI Work Group, turning high-level brainstorms into actionable technical project plans.
• Collaborate with the web team to integrate AI tools into client websites, enhancing user experience through personalization and smart functionality.
• Act as the agency’s “Prompt Architect,” developing high-level prompt libraries and training staff on how to get the best results from AI tools.
• Monitor the ROI, efficiency gains, and results of implemented AI solutions, ensuring they align with TRIO’s standards for quality and excellence.
• Research and vet emerging AI technologies to ensure they meet our standards for security, ethics, and brand alignment.
• Partner closely with the SEO Specialist to master Answer Engine Optimization (AEO) for clients.
• Collaborate on the development of and technical implementation of schema markup, structured data, and LLM-friendly content architectures to ensure our clients are the primary source for AI-generated answers and voice search queries.
• Assist the entire team and clients by developing tools that enable them to scale high-quality output without compromising brand integrity.

We are looking for individuals who are excited to show up and give it all they’ve got. Individuals who watch the results, not the clock. Who are self-aware and honest with themselves and their teammates. People passionate about marketing and grateful for the opportunity to partner with organizations and businesses that want to be seen, be heard and be creative!

In addition to an insatiable desire to learn, to be successful in this role, you must have the following qualifications:

• 2–4 years of experience in digital marketing, web development, or marketing operations.
• Proven experience building automations (Zapier, Make.com, or similar) and working with APIs.
• Expert-level knowledge of the AI landscape (OpenAI, Claude, Midjourney, Perplexity, etc.).
• A “Maker” mindset: You don’t just use tools; you build systems that connect them.
• Strong understanding of how AI interacts with SEO, Web Development, and Content Strategy.
• Analytical and project management skills, with the ability to translate complex technical concepts for non-technical team members.
• Resourceful and independent, adept at navigating the rapidly changing AI landscape with minimal direction.
• Excited about the EOS process, setting goals (Rocks), and contributing to agency-wide traction.
• Willing to engage in conflict and adept at giving and receiving thoughtful feedback to team members and clients.