At TRIO, we are making our mark.

We are humbly confident professionals who show up every day to work hard, enjoy life and make a difference. We believe relationships are intentional, and an amazing culture does not happen by accident. We are builders, problem-solvers, and lifelong learners. And at TRIO, we run on EOS.

As we continue our evolution as an AI-powered marketing agency, we are seeking an AI Implementation & Automation Specialist to help lead TRIO’s next chapter.

In this pivotal role, you will transform AI opportunities into practical solutions that improve agency operations, elevate client results, and keep TRIO at the forefront of marketing innovation. You will bridge the gap between creative storytelling and technical execution, building smarter workflows for our team and innovative digital experiences for our clients.

The ideal candidate is equal parts builder, strategist, and problem-solver—someone who loves turning ideas into systems and systems into measurable results. While this role is centered on technology and innovation, success requires an appreciation for the human side of marketing. We believe AI should amplify creativity and strengthen relationships—not replace them.

As the leader of our AI Work Group, you will be responsible for testing, implementing, and scaling the tools, systems, and processes that keep TRIO ahead of the curve.

In this seat, you will be accountable for the following:

AI Implementation & Automation

• Develop internal workflow automations by designing, building, and maintaining automated workflows using platforms such as Open Claw,, Zapier, and other emerging technologies.
• Identify opportunities to automate repetitive tasks, eliminate inefficiencies, and improve collaboration across departments.
• Lead the technical deployment of AI-driven solutions, including custom GPTs, intelligent chatbots, automated reporting systems, and AI-powered content workflows.
• Collaborate with the web team to integrate AI tools into client websites, enhancing user experiences through personalization, automation, and smart functionality.
• Build systems that enable TRIO and its clients to scale high-quality output without compromising brand integrity.

AI Leadership & Adoption

• Serve as the technical lead for TRIO’s AI Work Group, turning high-level ideas into actionable project plans and measurable outcomes.
• Drive agency-wide adoption of approved AI tools and workflows.
• Create documentation, training materials, best practices, and standard operating procedures that support team-wide success.
• Act as the agency’s Prompt Architect, developing prompt libraries, custom GPTs, and AI frameworks that improve quality and consistency.
• Help establish TRIO’s standards for responsible, ethical, and effective AI use.

Client Innovation & Strategy

• Participate in client meetings to identify opportunities for AI-driven solutions and operational improvements.
• Support the development of AI assessments, audits, workshops, and strategic recommendations.
• Collaborate with account managers, strategists, and creative teams to implement AI-powered services that improve client outcomes.
• Help clients navigate AI adoption with confidence and clarity while maintaining the human connection that powers great brands.

SEO, AEO & Digital Innovation

• Partner closely with the SEO Specialist to advance Answer Engine Optimization (AEO) strategies for clients.
• Develop and implement schema markup, structured data, and LLM-friendly content architectures.
• Help position clients as trusted sources for AI-generated answers, voice search, and emerging search experiences.
• Monitor industry trends and identify opportunities to leverage AI for increased visibility and performance.

Research & Continuous Innovation

• Dedicate time each week to testing emerging AI tools, technologies, and workflows.
• Research and vet new solutions to ensure they meet TRIO’s standards for security, ethics, scalability, and brand alignment.
• Present recommendations and findings to the AI Leadership Team.
• Maintain a roadmap of future AI opportunities for both TRIO and its clients.

Measurement & Performance

• Monitor the ROI, efficiency gains, and effectiveness of implemented AI solutions.
• Build dashboards and reporting systems that demonstrate measurable business impact.
• Continuously refine systems and processes to maximize value for both clients and the agency.

We are looking for individuals who are excited to show up and give it all they’ve got. Individuals who take ownership, embrace accountability, and focus on delivering meaningful results. People who are self-aware, honest with themselves and their teammates, and passionate about helping organizations grow through smart strategy, creative thinking, and innovation.

We are grateful for the opportunity to partner with organizations and businesses that want to be seen, be heard, and be creative—and we’re looking for someone who shares that passion.

Qualifications

Required:

• 2–5 years of experience in digital marketing, marketing operations, web development, automation or software engineering or related fields.
• Preferred college degree in computer science, project management, web developer or related degrees.
• Proven experience building automations using Make.com, Zapier, APIs, webhooks, or similar platforms.
• Strong understanding of the AI ecosystem, including tools such as ChatGPT, Claude, Gemini, Perplexity, Midjourney, Sora, and emerging technologies.
• Experience connecting systems and building scalable workflows.
• Strong understanding of how AI intersects with marketing, SEO, web development, content strategy, and customer experience.
• Excellent project management, analytical, and problem-solving skills.
• Ability to translate complex technical concepts into practical business solutions.
• Resourceful, self-directed, and comfortable navigating a rapidly evolving technology landscape.
• Excited about EOS, setting Rocks, and contributing to agency-wide traction.
• Willing to engage in healthy conflict and skilled at giving and receiving thoughtful feedback.

Preferred:

• Experience building custom GPTs, AI agents, or Retrieval-Augmented Generation (RAG) systems.
• Familiarity with CRM automation and marketing technology stacks.
• Experience with schema markup, structured data, and Answer Engine Optimization (AEO).
• Experience creating AI-powered reporting and dashboard solutions.
• Understanding of AI governance, security, and ethical best practices.
• Experience training others and leading technology adoption initiatives.

Success in This Role Looks Like:

• Internal processes become faster, smarter, and more scalable.
• Team members confidently adopt AI tools and workflows.
• New AI-powered services are successfully implemented for clients.
• TRIO saves significant time through automation and operational efficiencies.
• Clients achieve stronger results through AI-enhanced marketing strategies.
• TRIO continues to strengthen its position as a leading AI-powered marketing partner.

If you are excited about helping shape the future of marketing, empowering teams through technology, and proving that AI and human connection can work hand in hand, we’d love to hear from you.